Last updated: 10 April 2026
This Privacy Policy describes how Dolphi (ABN 27 680 154 785) collects, uses, and protects personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We collect information you provide directly when you create an account, complete onboarding, or contact us. This includes your name, email address, business name, ABN, and payment information. We also collect information about how you use Dolphi, including campaign briefs, generated content, and usage patterns.
2. How We Use Your Information
We use your information to provide and improve the Dolphi service, generate marketing content on your behalf, process payments, send service-related communications, and comply with legal obligations. We do not sell your personal information to third parties.
3. Data Storage and Security
All data is stored in Australia (AWS ap-southeast-2, Sydney). We use industry-standard encryption in transit and at rest. Access to personal data is restricted to authorised Dolphi personnel on a need-to-know basis.
4. Third-Party Services
Dolphi uses the following third-party services: Stripe (payment processing, US), Anthropic (AI content generation, US), Fal.ai (image generation, US), and Supabase (database, Australia). Each of these services has its own privacy policy and data processing agreements in place.
5. Your Rights
Under the Australian Privacy Act, you have the right to access the personal information we hold about you, request corrections to inaccurate information, and request deletion of your account and associated data. To exercise these rights, contact us at privacy@dolphi.com.au.
6. Cookies
Dolphi uses essential cookies for authentication and session management. We use analytics cookies (with your consent) to understand how the service is used. You can manage cookie preferences in your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification. Continued use of Dolphi after changes constitutes acceptance of the updated policy.
8. Contact Us
For privacy-related enquiries, contact us at privacy@dolphi.com.au or write to Dolphi, Level 1, 123 Collins Street, Melbourne VIC 3000.